Terms of use

CONTACT US

For all inquiries please contact us via email at info@fckinexpensiv.com.  Please note we are available Monday-Friday from 9AM-6PM (EST) excluding holidays, and Saturdays from 10AM-6PM (EST) excluding holidays.

 Fckin Expensiv RETURN POLICY

The below Online Purchase and Return Information governs purchases made through the Fckin Expensiv US website. For Canadian orders, shipping and returns information, please select Canada as your country on the homepage.

Please note any item deemed final sale on the product page cannot be returned.

Return Policy

For online purchases Fckin Expensiv will accept merchandise in its original condition for refund/exchange when accompanied by the original invoice. Returned merchandise must also include the original shoe box, dust bag, heel taps, and must be returned to us within 7 days from the date of delivery (i.e. your return shipment must be postmarked within 7 days from receipt of your order). Shipping costs are nonrefundable.

 We strongly advise all customers to check merchandise thoroughly upon delivery before use and before disposing of any original packaging. For any discrepancies with your order please contact us immediately.

All shoes must be tried on for fit and size on clean, carpeted surfaces only until you are sure that you will be keeping them. Our yellow soles are very delicate, and we cannot accept returns on shoes that appear worn or damaged. The yellow sole must be in perfect condition. Returning shoes of which the soles appear damaged may result in a refurbishment fee or may be refused if unable to be refurbished for sale. We thank you for your understanding.

Return Instructions

Instructions for returning merchandise are included with each shipment:

Send us an email with your order info and reason why you are returning your purchase.

Once confirmed you may email or print your prepaid UPS return label for shipment. This must be initiated within the 7-day window. Include the original receipt. You may also print your order confirmation email if need be.Ensure to include the original shoe box, dust bag.

Do not use the Fckin Expensiv shoe box as a shipping box. Please place in an appropriate shipping box and affix our prepaid return label.

Keep a record of your tracking number.

Drop off your package at a staffed UPS store and collect a receipt for your records (for your closest location please visit (www.ups.com). Do not use a drop box location for security.

Fckin Expensiv reserves the right to refuse any return or exchange on merchandise that does not meet the above requirements. If your package is not accepted, it will be sent back to you and a refund will not be granted.

 Fckin Expensiv will not assume responsibility for reimbursement or compensation in the event a return package is lost, stolen or mishandled. Please keep all tracking details for your records.

Refunds and Processing Time

Every effort will be made to ensure a prompt refund or exchange and an email notification will be sent once your return has been processed. Once your return is received it will be inspected. If the condition of the merchandise is acceptable

then a credit will be issued to the original form of payment within 10 business days of receipt. Please note that depending on your financial institution, it may take additional 2-10 business days for the credit to post to your account.

EXCHANGES

For online purchases Fckin Expensiv will accept merchandise in its original condition for an exchange when accompanied by the original receipt. Returned merchandise must include the original shoe box, dust bag, and heel taps, and must be returned to us within 7 days from the date of delivery (i.e. your return shipment must be postmarked within 7 days from receipt of your order).

Please follow all of the procedures and requirements above to return your merchandise to our facility. We can facilitate a onetime direct exchange on an order upon request. A direct exchange can only be facilitated for a different size of the same style, or for another item of the exact same value. An exchange is subject to availability of the requested item at the time of processing and we will do our best to ensure your request is satisfied. Should the requested item not be available to fulfill your exchange, a refund will be issued to the original form of payment.

Alternatively, you may submit a new order as your exchange, and your original purchase will be refunded to the original form of payment. If the right size, style, or color is not available online, please contact us for further assistance.

ORDER PROCESSING AND DELIVERY

 For security reasons, Fckin Expensiv online purchases will require an adult signature upon delivery. All purchases are shipped via UPS. In addition, purchases may not be shipped to P.O. boxes or APO/FPO addresses,

which are not available through UPS. We do not ship to Freight Forwarders, hotel locations, or any establishments at our discretion that may pose a risk to the security of the package. Fckin Expensiv cannot be responsible for unanticipated delays. 

All orders placed on a weekday before 2:00 p.m. (EST) will generally begin processing that day. Orders placed after 2:00 p.m. (EST) will generally begin processing the next business day. Orders placed on weekends or holidays will generally begin processing on the next business day 

All orders are subject to review and Fckin Expensiv reserves the right to request additional identification information and to ship the order to the billing address. The billing information provided must be able to be verified and must match what your

bank has on file. Please ensure the card holder is available to confirm the order details. When you place an order on our website, we will only charge your credit card once we have verified your card details, received credit authorization, confirmed

stock availability, and your order is ready to be shipped. Your credit card will not be charged at the time you submit your order but will be authorized for $0.00 or $1.00 for verification purposes. Order processing time begins as soon as the order is

submitted, but may take up to 24-48 business hours should we need to reach out for additional verification.

TRACKING

To ensure the security of your delivery, we do not provide tracking numbers. However, we will provide a link for you to track the progress of your package in your shipment confirmation email. An email confirmation is automatically emailed to once your purchase has been shipped.

Please note that packages can only be intercepted by a Fckin Expensiv online representative. For security reasons, we cannot reroute your package to a new address. Should you not be available to sign for your package, we can arrange a will call at your local UPS facility on your behalf.

Fckin Expensiv assumes no responsibility after a package has been signed for. It is not required that the cardholder sign for the package, but rather anyone at your requested shipping address over the age of 18. Once you have received your order, if you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by sending an email to Info@FckinExpensiv.com

PURCHASING

Based on availability orders can be placed online directly though FckinExpensiv.com. Online purchases from this section of the website may be made by residents of the U.S. for delivery to clients in the U.S., including Alaska and Hawaii. We are unable to deliver online purchases to other places at this time.

PRODUCT AVAILABILITY

Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain styles. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation. We reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders.

Pre-Orders

Please note that product arrival dates are estimates and are not guaranteed due to varying production and shipment time frames. We will inform you if for any reason your order fulfillment is delayed or cannot be completed. Please note that your credit card will be charged in full only once your order is shipped to you; however, a $0.00 or $1.00 authorization may be held on your credit card until that time. Orders are processed and delivered Monday through Friday, excluding holidays (unless Saturday Delivery is your chosen shipping method). 

CHANGES/CANCELLATIONS

Please be advised that if you wish to cancel or modify your order, please send an email as soon as possible to. We will make every effort to accommodate your request. However, once an order has been submitted and has begun processing, we cannot guarantee the purchase can be cancelled or modified.

PRICING

Prices displayed on the Fckin Expensiv website are quoted in U.S. dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you within 48 hours, we will treat the order as cancelled. You agree that the risk of loss or damage to products you order from this website passes to you on delivery of the products, provided that we have received payment in full for the products. 

PAYMENT

 Fckin Expensiv accepts the following forms of payment for online purchases:

Visa

Mastercard

American Express

Apple Pay

 SALES TAX

State laws require that we charge applicable sales tax on orders shipped to any state where our corporation has a retail presence. Fckin Expensiv is registered to collect sales and use taxes in all states which impose such a tax. Some states also assess sales tax on shipping and handling charges. Your sales tax will be automatically calculated and added to your order during checkout. The actual sales tax will be calculated when your order is placed and may vary from the estimated tax.

CARE

Our yellow soles…

Please be advised that the yellow soles of our shoes will become worn. Do not worry as this is not a defect of the shoe and is expected to happen from use.

CONTACT US

For all inquiries please contact us via email at info@fckinexpensiv.com . Please note we are available Monday-Friday from 9AM-6PM (EST) excluding holidays, and Saturdays from 10AM-6PM (EST) excluding holidays.

Fckin Expensiv RETURN POLICY

The below Online Purchase and Return Information governs purchases made through the Fckin Expensiv US website. For Canadian orders, shipping and returns information, please select Canada as your country on the homepage.